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email

5 Up-To-Date Ways To Stay In Touch With Business Customers

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Business interactions with customers are always going to change with new updates to communications technology. And if you’re on the business end of that relationship, you can either resist it and try to make your old systems keep working by force, or you can slowly but surely adapt to new ways of doing things.

So, especially if you’re from an older generation of workers at this point, consider new forms of the ways to stay in touch with business customers as a challenge with a legitimately positive financial results. Consider newcomers like MMS, business email, live broadcasts, automated newsletters, and face time, in both digital and physical forms.

customer service
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The Evolution of Email

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Ever wondered how long email has been around and how old the @ sign is? Our friends over at the Blog Herald sat down together with the crew of Infographiclabs and analysed the evolution of email. The result was another awesome infographic and looks at the history of email, how email functions, the spread of spam and some daily numbers for email.

I bet you all knew that Brazil the main spam provider is, followed by the USA, and not China?

In the teaser image below, a short timeline of the history of email. View the complete infographic over at The Blog Herald.

What do you want from Gmail?

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Matt Cutts has this recent post on his blog about the one feature he really craves to have on Gmail – to be able to set timers to your mails to have them sent later or just delay them like the comments on digg are waitlisted for editing ( to avoid sending those silly typos).

A feature that I would really like is to set priorities on mails so they kind of float to the top or could give a little buzz after a while. I know the star feature and labels also could be great for that but still the list just grows. Also, would like to see some kind of activity from my mails.

Often, I have to refer more than one mail and in the huge conversation list that files up and its pretty hard making out one mail from the other in the line. Perhaps a new UI for the filing of conversations as well.

What more features would you want in Gmail? Or, if you do know about GreaseMonkey APIs that do nifty things, would be great to know about that.