Business interactions with customers are always going to change with new updates to communications technology. And if you’re on the business end of that relationship, you can either resist it and try to make your old systems keep working by force, or you can slowly but surely adapt to new ways of doing things.
So, especially if you’re from an older generation of workers at this point, consider new forms of the ways to stay in touch with business customers as a challenge with a legitimately positive financial results. Consider newcomers like MMS, business email, live broadcasts, automated newsletters, and face time, in both digital and physical forms.
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