Gmail went down yesterday affecting not only Gmail users on the web but also those paying Google apps users in businesses and goverment agencies. The time was exactly around 9:30 am GMT and lasted for almost 2.5 hours according to the Official Google Blog. Fortunately, during the outage most of the U.S.-based users are probably still asleep by then. But for the rest of the Gmail users worldwide, this has certainly cause too much trouble and inconveniences. Luckily, I didn’t notice as I was still on the road when the outage happened.
Anyway, Google is still investigating what caused the Gmail outage. Google’s Site Reliability Manager admitted that this was certainly a rare occurence.
For users of the Gmail web interface who are not paying anything to use Gmail and who were inconvenienced by the outage, they could only sigh in relief now that the service is now back to normal. But for the two hours of productivity that they’ve lost, they can only blame Google but get nothing in return.
While Google Apps users who pays Google to have the Gmail feature, Google is giving you 15-day free access to Google Apps. Not bad for a 2.5-hour service breakdown, right?
So, how were you affected by the Gmail outage? Were you so dependent on Gmail that you almost went on rage when you could not access it yesterday morning?